Return & Exchange Eligibility

To be eligible for a return or exchange, the product should meet the following conditions:

• The product must be unused and in its original condition.
• The product should be returned with its original packaging, where applicable.
• Products must not show signs of use, damage, washing, or alteration.
• Your return or exchange request must be submitted within the applicable return period.
• Your order number or proof of purchase may be required.

Exchanges

If you would like to exchange your product for another item, size, or variant, please contact our customer support team first.

Exchange availability depends on stock. If your requested replacement is unavailable, our team will help you with the available options.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

We may request photographs or additional information so that we can review the issue and provide the appropriate solution.

Non-Returnable Items

Certain products may not be eligible for return or exchange due to hygiene, clearance, personalized, or other applicable restrictions.

If you're unsure whether your item qualifies, please contact our customer support team before returning it.

Return Shipping

Return shipping arrangements and charges may vary depending on the reason for the return or exchange.

For damaged, defective, or incorrectly supplied items, please contact us before arranging return shipping so we can provide the appropriate instructions.

How to Request a Return or Exchange

Follow these simple steps to start your request:

Refunds

Once your returned product has been received and inspected, we will review the request and confirm whether it qualifies for a refund.

Approved refunds will be processed according to the applicable payment method and our refund policy.